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Navélia Yacht Charters France

Privacy policy

At Navélia Yacht Charters, your privacy is our priority. This Privacy Policy explains in detail how we collect, use, and protect the personal information you share with us while browsing our website, contacting us via WhatsApp or email, or reserving a yacht. By using our services, you acknowledge and agree to the practices outlined in this policy.

Information we collect

When you interact with us, we may collect personal details such as your name, phone number, email address, yacht charter preferences, travel dates, number of guests, destinations, and any additional requests you provide. We may also gather technical information, including IP addresses, device type, and browsing behavior through cookies and analytics, in order to improve site performance.

How We Use Your Information

Your information allows Navélia Yacht Charters to:

  • Respond to yacht charter inquiries and deliver customized proposals.

  • Prepare tailored itineraries, quotes, and brochures based on your preferences.

  • Confirm, manage, and update your booking.

  • Stay in contact with you through WhatsApp, email, or phone regarding your reservation.

  • Share optional offers and promotions (with your prior consent).

  • Improve website functionality and monitor performance through cookies and analytics.

  • Maintain security, prevent fraud, and meet applicable legal obligations.

  • Support internal analytics and provide high-quality customer service.

Legal Basis for Processing

We handle your personal data only when there is a valid reason, including:

  • Consent – if you opt in to receive communications or promotions.

  • Contractual necessity – when details are needed to finalize and manage your yacht booking.

  • Legitimate interests – such as enhancing our services, improving customer experience, or ensuring site security.

  • Legal requirements – including maintaining accurate records for tax, compliance, or regulatory purposes.

Sharing of Information

We do not sell or share your personal data with third parties, except when required by law or when necessary to deliver our services—for example, to process bookings or payments. In some cases, we may collaborate with carefully selected service providers who assist in operations or promotions. These providers are contractually obligated to safeguard your data and maintain confidentiality.

Policy Updates

This Privacy Policy may be updated from time to time to reflect new legal requirements or business practices. We recommend reviewing it periodically to stay informed about how your data is managed.

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