PRIVACY POLICY

A Legal Disclaimer

Effective Date: July 2, 2025

Navélia Yachts values your privacy and is committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you visit our website, contact us via WhatsApp, or use any of our yacht charter services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

Navélia Yachts is a luxury yacht charter company based in the South of France, with operations across Saint-Tropez, Cannes, Monaco, and surrounding coastal destinations.

Our company address:
Navélia Yachts
Quai Jean Jaurès 6
83990 Saint-Tropez
France

For any privacy-related inquiries, please contact:
📧 info@naveliayachts.com
📞 +31 6 81515024

2. What Personal Data We Collect

We collect and process personal data that you voluntarily provide to us through our website, WhatsApp, email, or booking inquiries. This may include:

Your full name
Your address
Email address
Phone number (including WhatsApp contact)
Yacht preferences or specific yacht booked
Preferred charter dates
Number of guests
Destination preferences
Any special requests or notes
Communication history
Technical data such as your IP address, device type, browser version, time zone, and referral URL
Website behavior via cookies and analytics tools

3. How We Use Your Information

We use the data you provide for the following purposes:

To respond to your yacht charter inquiries and send tailored offers
To generate quotes and brochures based on your preferences
To confirm and manage your bookings
To communicate with you via email, phone, or WhatsApp regarding your inquiry or reservation
To send optional marketing and promotional materials (only with your consent)
To analyze website usage and improve performance (via cookies and tracking tools)
To ensure safety, prevent fraud, and comply with applicable regulations
For internal reporting, analytics, and customer service enhancement

We do not use your data for automated decision-making or profiling beyond standard remarketing practices through platforms like Meta Ads or Google Ads.

4. Legal Basis for Processing

We collect and process your data under one or more of the following legal bases:

Your explicit consent (e.g., for marketing emails or WhatsApp contact)
Contractual necessity (e.g., when you book a yacht and we need your info to fulfill your request)
Legitimate interest (e.g., improving our website and user experience)
Legal obligations (e.g., retaining transaction records for tax and compliance)

5. Data Sharing and Third-Party Services

We never sell your personal data. However, in order to operate our services efficiently, we may share your data with trusted third parties, including:

Yacht owners and operators for confirmed bookings
Payment providers and financial institutions
Meta (Facebook & Instagram) and Google Ads for advertising and remarketing
Google Analytics and similar tools for website traffic analysis
Secure communication tools like WhatsApp and email platforms
Web hosting, CRM, and data backup providers

Each third party is contractually obligated to handle your data securely and in compliance with data protection laws.

6. Cookies and Tracking

We use cookies and similar technologies on our website for the following reasons:

To enhance your browsing experience and remember preferences
To collect analytical data on how visitors use our site
To enable marketing and retargeting ads on platforms like Facebook, Instagram, and Google

You can manage or disable cookies via your browser settings. Please note that disabling certain cookies may affect the website's functionality.

7. Data Retention

We retain your personal data until you request it to be deleted, or as long as necessary to fulfill the purpose for which it was collected. For example:

Inquiry data may be retained to provide follow-up service
Booking and invoice records may be retained as required by French or EU tax law
Marketing consent remains valid until withdrawn

You may request full deletion of your data at any time by contacting us at privacy@naveliayachts.com.

8. Your Rights Under GDPR

If you are located in the European Union or covered under the GDPR, you have the following rights:

The right to access the data we hold about you
The right to correct inaccurate or incomplete data
The right to withdraw consent at any time
The right to request deletion of your data (“right to be forgotten”)
The right to object to processing or restrict how we use your data
The right to data portability
The right to file a complaint with your local data protection authority

To exercise any of these rights, please contact us directly at privacy@naveliayachts.com.

9. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information, including:

Secure server environments
Access control restrictions
Encrypted communications
Internal privacy protocols for team members

Although we do everything we can to protect your data, no system is 100% secure. If a data breach ever occurs, we will notify you and the relevant authorities in line with legal obligations.

10. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that data from a minor has been provided to us, we will delete it immediately.

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a new “Effective Date.” We encourage you to review this page regularly to stay informed.

12. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, you may contact us anytime:

Navélia Yachts
Quai Jean Jaurès 6
83990 Saint-Tropez
France
📧 info@naveliayachts.com
📞 +31 6 81515024
🌐 www.naveliayachts.com